Last Revised on 12 April 2019
The App/Website www.rupeso.io and the Rupeso mobile app (collectively referred to as “App/Website”) is owned and operated by Cifertron Technologies Private Limited (“Company” or “Rupeso”), a private limited company incorporated under the laws of Singapore and having its registered office at 114, Jenhins Street, Polario Building, Sengkang - 540105.
Traffic Data. The Company tracks certain information about the user when he/she visits the App/Website. The information that is tracked includes information such as: (a) IP addresses; (b) domain servers; (c) types of computers system accessing the App/Website; (d) types of web browsers used to access the App/Website; (e) referring source which may have sent you to the App/Website’s URL; and (e) other information associated with the interaction of your browser and the App/Website.
Personal Information. In order for you to use certain features of the App/Website, such as creating an account on the App/Website for placing orders, you would be required to register with us, which requires you to provide certain personal information such as your e-mail address, phone number, name, date of birth etc., and certain sensitive personal data or information such as passwords and bank account information etc.
Transactional Data. All transactional data, such as intra App/Website searches, additions to wish list, orders placed, orders cancelled, payment modes chosen, number of visits, etc., is collected and used to ensure a better service.
Web Analytics. The Company may use third party web analytics services to track and analyze your interaction with the App/Website, such as mouse clicks, mouse movements, scrolling activity as well as any text that you choose to type into the App/Website. The Company uses this information to enhance your experience.
The user has an option not to provide the aforesaid User Information if he/she wishes not to avail the specific service on the App/Website, for which the User Information is required.
Further, the Company will collect the User Information from the user at the time of creation of a user account or when the user is browsing the App/Website or while transacting an online purchase of the Company’s service through the App/Website or while posting comments (in form of texts, images, videos, audios etc.), uploading contents or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise.
The Company will use your contact information primarily to contact you when necessary, including to inform you of your transactions status, contest alerts, feedback surveys, latest offers or at any other instance as the Company may deem fit. The Company may also use your demographic data, your traffic data, to customize and tailor your experience on the App/Website. You agree that the Company may use your Personal Information (as defined under the Information Technology Act and the rules made thereunder) or Sensitive Personal Data or Information (as defined under the Information Technology Act and the rules made thereunder) in such manner as may be required to serve you better or as the Company deems fit.
The Company will share the User Information with its affiliates or group entities for marketing, support or such other services as the Company deems fit.
comply with a court order or other legal process;
protect the rights, property or safety of the Company or another party;
respond to claims that any posting or other content violates the rights of third parties.
The Company will take reasonable steps to ensure that the User Information is accurate, complete, up-to-date and stored in a secure environment protected against unauthorized access. The Company has in place security controls and is making best efforts to use the latest and most secure technology for protecting your User Information. Please note, no method of transmission over the Internet or method of electronic storage is 100% secure. In case of any concerns with the confidentiality and security of your User Information please contact our privacy officer at firstname.lastname@example.org. For reasons outside of our control, security risks may still arise and the Company hereby disclaims any responsibility for damages arising out of such a security breach or failure.
The Company will retain your User Information for as long as your account is active or as needed to provide you services and as required under and in accordance with applicable data retention laws.
Sharing of information. No officer or employee of the Company will, at any time, request a user to share his/her personal information or sensitive personal data or information through social media platforms or emails or telephone or any other mode of communication. You are requested to not disclose your Rupeso account details with any person. The Company will not be liable for any loss/damage suffered by you due to mis-appropriation of your account resulting from you sharing you Rupeso account details. You would be solely responsible and liable for such losses/damages.
Time: Mon - Friday (9:00 A.M. - 6:00 P.M.)
Cifertron Technologies Private Limited
114, Jenhins Street,
Polario Building, Sengkang - 540105